SOIMER QUALITY AND ENVIRONMENTAL POLICY
We are committed to providing high-quality telecommunications and IT solutions tailored to each client, complying with regulations, continuously improving, training our team, and evaluating our processes in accordance with ISO 9001 and ISO 14001 standards to ensure customer satisfaction.
QUALITY AND ENVIRONMENTAL POLICY
The management at SOIMER, with a wish to provide a complete service, expresses its commitment to give value to its customers and, from a service of assembly and marketing of telecommunications and computer products, with a strategy to fulfill the specific needs of each and every one of its customers.
With clear customer satisfaction a priority, an utmost effort is demonstrated in order to ensure that the highest quality of service is performed and supported by the quality management system. The solutions provided by SOIMER’s data and telecommunication centers ensure a price that is competitive as well as, with the level of finishes required by the customers and the current regulations established, thus maintaining its current place in the marketplace, expanding it through export, satisfying the needs of its customers and loyalty.
For this reason, SOIMER is committed to the continuous improvement of our services and solutions (as manufacturers of infrastructure for Data Centers and Telecommunications), as well as technical support services, within the framework of ISO 9001 and ISO 14001 standards.
This commitment takes into account the analysis of both internal stakeholders (management, staff) and external ones (clients, suppliers, public administration, and society in general), with the goal of meeting the requirements and expectations of our customers.
The management at SOIMER, also undertakes to provide the organization with the infrastructure, through technicians necessary to develop the product with the established degree of quality, as well as to make available to the organization the necessary human resources, providing it with relevant training so that, within the quality framework implemented, the product meets the requirements, both those required by customers and those established by law.
SOIMER conveys to the entire team the interest that QUALITY is the common goal of all for the realization of the product in all phases of the process. As well as the continuous improvement being the decisive value for the evolution of the company.
In light of the above, the management at SOIMER will communicate annually its plan of objectives that is required in order to reach inside the framework of the of the Quality Management System (SGC). As internal monitoring and compliance tools, internal audits and management reviews will be used to assess the degree of compliance.
The management team of SOIMER, through this statement of intent, expresses its commitment to comply with the provisions set out in our Quality and Environmental Management System and in this System Policy.
Contact SOIMER
SOIMER TELECOMUNICACIONES SLU
P.I. LES GAVARRES
Innovació 16, Bloc 1, Nave 8
08711 Òdena – BARCELONA – Spain
+34 93 806 86 61
soimer@soimer.com