Soimer Quality Policy

The management at SOIMER, with a wish to provide a complete service, expresses its commitment to give value to its customers and, from a service of assembly and marketing of telecommunications and computer products, with a strategy to fulfill the specific needs of each and every one of its customers.

With clear customer satisfaction a priority, an utmost effort is demonstrated in order to ensure that the highest quality of service is performed and supported by the quality management system. The solutions provided by SOIMER’s data and telecommunication centers ensure a price that is competitive as well as, with the level of finishes required by the customers and the current regulations established, thus maintaining its current place in the marketplace, expanding it through export, satisfying the needs of its customers and loyalty.

Consequently, SOIMER is committed to the continuous improvement of its services and solutions (as manufacturers of material for data centers and telecommunications) as well as in technical assistance service within the framework of the ISO 9001 standard taking into account the analysis of the parts interested both internal (management, staff) and external (customers, suppliers, administration, and society in general) with the interest of meeting the requirements and expectations of their customers.

The management at SOIMER, also undertakes to provide the organization with the infrastructure, through technicians necessary to develop the product with the established degree of quality, as well as to make available to the organization the necessary human resources, providing it with relevant training so that, within the quality framework implemented, the product meets the requirements, both those required by customers and those established by law.

SOIMER conveys to the entire team the interest that QUALITY is the common goal of all for the realization of the product in all phases of the process. As well as the continuous improvement being the decisive value for the evolution of the company.

In light of the above, the management at SOIMER will communicate annually its plan of objectives that is required in order to reach inside the framework of the of the Quality Management System (SGC). As internal monitoring and compliance tools, internal audits and management reviews will be used to assess the degree of compliance.

The management at SOIMER, through this declaration of intentions, expresses its commitment to comply with the provisions contained within its Quality System and in this Quality policy.

General MANAGER SOIMER TELECOMUNICACIONS SLU
Emili Peña Pérez

Last update January 2020.